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AI Call Centre

A phone system that qualifies leads while your team sleeps.

Not an integration with a dialler — the whole telephony stack. An AI voice agent calls your leads, holds a real conversation, and hands your agents only the ones worth their time.

app.yourcompany.ae/softphone
On call
Ahmed R.
+971 50 •• •• 418
02:47
Recording
Lead context
Source
Property Finder
Listing
Marina Gate · 2 BR
Last call
6 days ago
Last outcome
Callback

What it does

AI Call Centre

AI outbound voice agent

Calls leads autonomously over the PSTN, introduces itself, asks your qualifying questions and handles the answers as a conversation — not a recorded menu.

Answering-machine detection

Voicemail is detected and the call is dropped before the AI wastes a minute talking to a machine. Roughly half of "answered" outbound calls are voicemail; this reclaims that time.

Browser softphone, any device

Agents log in on Windows, macOS, Linux, iPhone, iPad or Android and take calls in the browser. No desk phone, no VPN, no software to install.

Preview dialler

The agent sees the contact and their history, then clicks to call. Numbers are normalised automatically, so a badly formatted import still dials.

Recording & transcription

Every call is recorded and automatically transcribed, so a disputed conversation is a search away rather than a he-said-she-said.

AI extraction from every call

Intent, budget, timeline, property details, sentiment and whether they asked for a callback — extracted from the transcript and written onto the lead, with no data entry.

Automatic call coaching

Each conversation is reviewed against what worked on previous calls, and the lessons are fed back to improve the next one.

Live supervisor view

See who is on a call, for how long, and what they're dispositioning — as it happens, not in tomorrow's report.

Agent scorecards

Calls, talk time, contact rate, conversion and utilisation per agent, alongside attendance and login history.

How it works

The AI calls first. Your agent gets the warm one.

The AI agent works the cold list — hundreds of numbers a day, in your calling window, with the do-not-call list respected on every attempt. When someone shows real interest, the lead lands in a human agent's queue with the transcript, the extracted requirements and the sentiment already attached. Your expensive people spend their time on conversations that can close.

  • Runs on real telephony with your own trunk and your own caller ID
  • The transcript, not a summary, is stored against the lead
  • Opt-out requests are honoured automatically and written to the DNC list
app.yourcompany.ae/softphone
On call
Ahmed R.
+971 50 •• •• 418
02:47
Recording
Lead context
Source
Property Finder
Listing
Marina Gate · 2 BR
Last call
6 days ago
Last outcome
Callback

Who it's for

AI Call Centre

Owner

Coverage of a much larger list without hiring a larger team, and a recording of every promise anyone made.

Call centre manager

Live visibility of the floor, per-agent numbers that hold up, and the ability to prove what happened on any call.

Agent

No more dialling dead numbers. Pick up a lead that already wants to talk, with the context on screen.

Works with

Works with

Modules aren't separate products bolted together. Data written here is immediately available everywhere else.

See it running on your own data in 30 minutes.

We'll load a sample of your leads, units and contracts into a private demo instance and walk your team through it. No obligation, no slide deck.