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CRM & Leads

Stop losing deals in five different WhatsApp groups.

Every lead, from every source, in one place — de-duplicated into a single contact record, assigned to an agent, and followed up on a schedule you can actually audit.

app.yourcompany.ae/work
My queue
12 to work
F
Fatima K.
Property Finder
Hot
2 min
J
James O.
AI qualified
Warm
18 min
R
Rashid A.
Callback 14:00
Follow-up
1 h
P
Priya S.
Website form
New
2 h

What it does

CRM & Leads

Bulk import with de-duplication

Drop in a spreadsheet of thousands of leads. Estate Solution matches on phone number and merges duplicates into one golden record instead of creating four versions of the same owner.

The golden contact record

One record per person, carrying every call, every property, every note and every agent who ever touched them — no matter which list they arrived on.

Campaigns

Group leads into a campaign, set the calling window, and track answer rate, contact rate and outcome by campaign rather than by gut feeling.

Assignment & routing

Push leads to specific agents or teams, in bulk or one at a time. Agents see only their own queue, so nobody works the same number twice.

Dispositions & follow-ups

Every call ends in a structured outcome — interested, callback, wrong number, sold, tenanted — and a callback creates a dated follow-up that reappears in the agent's queue.

Do-not-call register

A central DNC list the dialler checks before every attempt. If a caller asks to be removed, the system captures it and adds them automatically.

Full activity timeline

Who called, when, what was said, what changed and what was promised — one chronological view per contact, per lead and per agent.

Source analytics

See which list, portal or campaign actually produces viewings and deals, and which one is quietly wasting your team's day.

The difference

De-duplication that survives contact with reality

Most CRMs de-duplicate on email. In this market the identifier that matters is the mobile number — and it arrives in six different formats across every list you buy. Estate Solution normalises every number to a single canonical form before matching, then merges the records rather than flagging them for someone to clean up later.

  • +971 50…, 0050…, 00971 50…, 9715 0… all resolve to the same person
  • Merged records keep the full call history of every source they came from
  • Call outcomes feed back into the master record, so bad numbers self-clean over time
app.yourcompany.ae/work
My queue
12 to work
F
Fatima K.
Property Finder
Hot
2 min
J
James O.
AI qualified
Warm
18 min
R
Rashid A.
Callback 14:00
Follow-up
1 h
P
Priya S.
Website form
New
2 h

Who it's for

CRM & Leads

Owner

You can finally answer "how many real leads did we work last month, and what came of them?" with a number instead of an argument.

Sales manager

Assign in bulk, see every agent's queue and follow-ups, and catch a stalled lead before the client goes quiet.

Agent

One queue, in priority order, with the whole history of the contact already on screen before the phone rings.

See it running on your own data in 30 minutes.

We'll load a sample of your leads, units and contracts into a private demo instance and walk your team through it. No obligation, no slide deck.